Meet the support team

Meet the support team

Our support team give you comprehensive support on troubleshooting and physics related questions. We speak seven languages and cover all time zones. Our dedicated team is available to answer any questions or concerns you may have about our products and services. 

GLOBAL SUPPORT TEAM
support@scandidos.com
Tel:+46-18 472 30 30

US SERVICE AND SUPPORT
+1 608 630 8393

FRANCE SERVICE AND SUPPORT
+33 6 31 50 45 81

Who we are

Delta4 support team

MP600middle

Mikael Palm

Service and Support Manager
Mikael has been with Scandidos since 2008 and has been working in the Radiotherapy business for 23 years. Previous companies include Precitron, MDS-Nordion and Oncolog Medical. Background in Electrical Engineering. Love problem solving, especially if hardware is involved!
MH

Madeleine Holm

PRODUCT MANAGER SW & APPLICATION SPECIALIST
Madeleine has been working at Scandidos since 2017. She started as an application specialist and took on the role of Product Manager for the software in 2019. Madeleine comes from a medical physics background. She took her degree at Lund university, where she also worked clinically before starting at Scandidos. Madeleine is very familiar with the Delta4 software and can answer all your questions about both current and upcoming features.
Blessing Ezeilo

Blessing Ezeilo

Application Specialist
Blessing studied the Bachelor's Program in Biomedical Engineering at Uppsala University and has been with Scandidos since June 2023. Blessing oversees the hardware service for the support team and also works with general support. She speaks Swedish, English, and Igbo.
Viveka Johansson

Vivika Johansson

Application Specialist
Vivika studied a master’s program in Medical Radiation Physics at Lund University. Vivika’s primary focus is the application software and Physics-related questions. She is fluent in Swedish, English, and Thai.
Bild_Jill

Jill Fuhrman

CLINICAL APPLICATION SPECIALIST & MEDICAL PHYSICIST
Jill has been with ScandiDos since May 2018, working primarily with customers in the United States. She has worked as a Clinical Medical Physicist for over ten years and has 20 years of experience in biological research and development. Jill holds an M.S. degree in Medical Radiation Physics
A_Lyothier200

Alexandre Lyothier

Application Specialist
Alexandre studied radiotherapy at the University of Nice-Sophia Antipolis in France and has worked in the radiotherapy field for more than ten years. He joined the ScandiDos team in August 2019 as an application specialist in France and French-speaking countries.
MIS_squaresmall

Muhammad Ikhwan Salleh

Clinical Application Specialist
Muhammad Ikhwan Salleh is a Master of Medical Physics (MPhy) graduate from the University of Malaya, Malaysia. He has a strong background in radiotherapy with four years of experience as an Application Specialist. In previous roles, he has worked with measurement devices and planning systems.
Felicia Rundgren Landenberg_squaresmall

Felicia Rundgren Landenberg

PURCHASE AND LOGISTICS
Felicia Rundgren Landenberg has been a part of the purchasing and logistics team since May 2022. She is also a part of the service team, taking care of shipping and troubleshooting spare parts. Previously, she studied logistics at University West, Trollhättan, Sweden.
Ingemar Solander Arauz_small

Ingemar Solander Aruz

Production Technician
Ingemar studied electrical engineering at Uppsala University and has been with Scandidos since May 2022. He is responsible for the production, manufacturing and verification tests of our products. He is also assisting the service team with in house servicing of systems and components.